首页 > 新闻资讯 > 外贸干货 > 春节将至，优秀外贸人的工作计划表，赶紧GET！

春节将至，优秀外贸人的工作计划表，赶紧GET！

所属分类：外贸干货发布时间：2024.01.25

春节是中国最重要的传统节日，佳节将至，企业和工厂也将放假，这会直接影响生产周期和供应链。作为外贸销售人员，在节前需要做好充分的准备工作以确保订单的顺利完成、客户关系的维护和市场机会的把握。

春节前2周的工作方向和计划表

与客户沟通

- 客户沟通：与客户沟通了解他们春节期间的具体需求和计划，确认预期的订单量和交货日期。

- 订单管理：检查现有订单的状态，确保春节前可以交付，安排优先级，避免生产和物流的延迟。

订单处理与生产协调

- 确认订单：对于新进订单，确认细节和交付日期，将客户要求明确传达给生产部门。

- 生产排程：与生产部和供应链管理协调，确保所有订单能在春节前完成生产。

- 备货计划：针对可能出现的紧急需求开始策划备货，包括热销产品及配件。

物流与支持服务

- 物流安排：确认最后发货日期和运输计划，与物流公司协商节前的运输事宜，确保货物能准时发出。

- 客户支持：提醒客户春节期间的工作安排，解答他们的疑问，提供解决方案。

- 应急计划制定：制定春节期间可能出现问题的应急处理计划，如延期、质量问题反馈等。

内部协作与文档准备

- 内部沟通：与内部团队协商春节期间的工作安排，包括销售、客服、物流、财务等各部门。

- 文档准备：确保所有相关的出口文件，如发票、装箱单、产地证明等都已经准备好，避免在春节期间因为文件不全出现延误。

- 财务结算：处理所有应收账款，确保节前结算，减少资金风险。

春节的放假通知和催单

在春节放假前，外贸人要做好的工作都是为了给春节前后的客户跟进和订单开发做充足的预热和准备，保持商务沟通的连贯性和专业性。

提前及时给客户发送邮件告知春节放假事宜，方便彼此的工作沟通和衔接，同时也能利用假期的节点进行催单。

以下英文邮件模板供参考：

通知客户我们的放假时间

Dear XXX,

We would like to express our sincere gratitude for your continuous support. We kindly inform you that our company will be closed from XXX to XXX in observance of the Chinese traditional festival, Spring Festival. Normal business operations will resume on XXX. While we will accept orders during this period, please note that they will not be processed until XXX, which is the first business day after the Spring Festival.

We apologize for any inconvenience caused and kindly request your assistance in pre-arranging any upcoming requests to ensure optimal service delivery. In case of emergencies during the holidays, please do not hesitate to contact us at [phone number or email address].

Thank you once again for your unwavering support.

XXX

Company Name

Tel: +86-XXXXXXX

建议客户提前下单

Dear XXX,

Please be advised that we will commence our holiday for the Chinese New Year from XXX to XXX. We kindly recommend placing orders in advance so that we may arrange the pre-production process accordingly.

Should you have any concerns during this period, please do not hesitate to contact our dedicated sales representative. We apologize for any inconvenience caused.

Best regards,

XXX

Company Name

Tel: +86-XXXXXXX

催老客户在放假前付款

Dear XXX,

Thank you for being our customer. We are very grateful for your continued patronage and always treasure loyal customers like you.
As you know the goods are ready for shipment, and we are worried about the freight rates going up towards CNY Holiday, please expedite the payment so we can proceed.
Yours Sincerely,
XXX

Company Name

Tel: +86-XXXXXXX

对过春节的客户发祝福邮件

哪些国家过春节？事实上，越南、韩国、新加坡、马来西亚、泰国、印尼、文莱、菲律宾等国都过春节，并且还有针对春节的法定公众假期。外贸人利用春节这个时机，送上一个大方得体的春节祝福。回复“春节”即可获取祝福贺卡。

Dear XXX,

Happy New Year! Sincerely thank you for your support all the times. Wishing you peace, joy and happiness through the coming year. All the best wishes for you and your family.

In the coming days, we will continue to provide you the best quality products and good service. I believe that we will have more cooperation chances in the future.

Wish you have a wonderful day.

Best regards，

XXX

Company Name

Tel: +86-XXXXXXX

春节放假前最后几天的工作安排

- 节日问候：向所有客户发送节日问候和祝福，加强客户关系。

- 团队协作：与团队成员做好春节期间的交接工作，确保有紧急联系方式并分派值班人员处理可能发生的问题。

- 资料备份：对所有常用和可能用到的资料进行备份携带，以备假期内需要。

- 信息的设置和更新：对照“To-Do List”认真检查核对，确认各项细节都做了妥当处理。