首页 > 新闻资讯 > 外贸干货 > 节后复工，脑袋空空，外贸人节后复工该干啥？

节后复工，脑袋空空，外贸人节后复工该干啥？

所属分类：外贸干货发布时间：2025.02.07

新年开工该干啥？可梳理为：

1.开工通知邮件 2.回复客户邮件

3.主动联系客户 4.客户分类跟进

5.市场情报收集 6.订单归类整理

7.安排生产计划 8.发货与物流协调

9.追踪支付情况

后面是各案例模版（新人推荐）

1.开工通知邮件

Subject: Back to Work!

Dear [Client's Name],

Happy New Year!

Our Chinese New Year holiday has now ended, and we officially resumed work on February 7th. We're excited to embark on another productive year.

If you have any new inquiries, need assistance with ongoing projects, or have pending orders, please don't hesitate to get in touch. Our dedicated team is ready to support you.

Contact Information:

Phone: [Your Phone Number]

Email: [Your Email Address]

WeChat: [Your WeChat ID]

We sincerely look forward to continuing our excellent cooperation in the new year and achieving greater success together.

Best regards,

[Your Name]

注：避免使用"Hope you are well"（欧美客户反感模板化问候）

2.回复客户邮件

询盘回复：

Dear [Client's Name],

Thanks for your inquiry about [Product]. We have it in stock and can offer a competitive price of $[Price]. Delivery within 7 working days. Let me know if you need samples.

Best regards,

[Your Name]

投诉回复：

Dear [Client's Name],

We're sorry about the issue with your order. Our team is on it. We'll send replacement parts within 3 days. Apologies for the inconvenience.

Best regards,

[Your Name]

3.主动联系客户

询问新年计划：

Dear [Client's Name],

Happy New Year! Just checking in. What are your business plans for this year? We have new products that might interest you.

Best regards,

[Your Name]

介绍优惠活动：

Dear [Client's Name],

Hope you had a great holiday. We're running a special promotion on [Product] this month, with a 10% discount for bulk orders. Check it out!

Best regards,

[Your Name]

4.客户分类跟进

长期合作客户专属优惠：

Dear [Client's Name],

As a long - term partner, you're eligible for an exclusive % discount on our new [Product Line]. Limited time offer. Let's keep this winning streak going!

Best regards,

[Your Name]

新客户产品介绍：

Dear [Client's Name],

Welcome! Our [Product Name] is perfect for [Your Business Need]. It features [Key Features] and has a 2 - year warranty. Let's set up a call to discuss.

Best regards,

[Your Name]

5.追踪支付情况

催款邮件：

Dear [Client's Name],

We noticed your payment for order [Order Number] is overdue. Could you settle it at your earliest convenience? Thanks for your understanding.

Best regards,

[Your Name]

6.合作伙伴与市场信息整理

联系合作伙伴：和工厂、供应商、货代沟通了解当前情况，是否开工、当前供应情况、价格等，确保合作情况。

市场信息收集：关注行业、竞争对手动态，政策变化、市场需求、价格变动等。

7.订单与业务流程